Reexamining “Defining Patient Experience”: The human experience in healthcare

نویسندگان

چکیده

In 2014, the authors came together with explicit purpose of understanding how people were defining patient experience.1 Our broad review and analysis literature led us to a few critical points. One, as our showed, there was an absence commonly used definition around experience in healthcare. Two, while consistency use one not revealed, great alignment central components seen experience. Three, we highlighted recurrence key concepts from that are also found offered by The Beryl Institute include: ‘sum all interactions,’ ‘the influence organizational culture,’ ‘patient perceptions,’ importance considering experiences ‘across continuum care.’ While this initial inquiry took place seven years ago, would suggest these core definitional no less relevant today and, fact, may have grown significance, those healthcare come better understand scope scale Hence, paper is assess has evolved encompass novel timely viewpoints complement original - what ways advanced. significant milestone. It provided simple language for truly complex nature ultimately served foundation framing human integrates sum interactions, every encounter among patients, families care partners workforce. driven culture organizations systems work tirelessly support ecosystem operates within breadth into communities they serve ever-changing environmental landscapes which situated. fruit born itself.

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Defining Patient Experience

In recent years, perceptions of performance and quality of healthcare organizations have begun to move beyond examining the provision of excellent clinical care, alone, and to consider and embrace the patient experience as an important indicator. There is a need to determine the extent to which clear and formal definitions exist, have common overarching themes, and/or have unique, but important...

متن کامل

Defining hypnosis: the UK experience.

This paper discusses approaches to defining hypnosis with reference to three components: suggestion, trance, and induction. The author favors a “minimalist” approach that specifies the essential features of the procedure adopted by the hypnotist. Hypnosis having been thus defined, the processes that underlie the diverse responses and experiences of subjects are determined empirically, rather th...

متن کامل

Distracted Practice and Patient Safety: The Healthcare Team Experience.

PROBLEM Distracted practice is the result of individuals interacting with the environment and technology in the performance of their jobs. The resultant behaviors can lead to error and affect patient safety. METHODS A qualitative descriptive approach was used that integrated observations with semistructured interviews. The conceptual framework was based on the distracted driving model. FIND...

متن کامل

Experience of nursing students in the first exposure to the patient under chemotherapy ‎

Background: Caring for people with cancer and chemotherapy is emotionally challenging. Nursing students, as people who are in the future accepting nursing roles, are no exception. Therefore, it is very important to know their experiences in the first exposure to the patient under chemotherapy in order to train efficient staff and provide quality care. Method: This study is a descriptive phenome...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Patient Experience Journal

سال: 2021

ISSN: ['2372-0247']

DOI: https://doi.org/10.35680/2372-0247.1594